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Change & Cancel Assistance
For Southwest Airlines tickets booked through Trestavia, one call covers the complete process:
Booked directly with Southwest Airlines? Those tickets are modified by the airline, but our specialists will still walk you through your fare rules and explain your options — and if a change fee ends up costing more than a fresh ticket, we can quote you an alternative.
Transparent pricing: Our service fee is 7% of the airfare (min $15 / max $75 per booking) and is fully disclosed before any payment is processed.
Policy Overview
Policies may vary by fare type, route, and time of purchase. Our specialists explain your specific options before any changes are processed.
Change Fees
No change fees on any Southwest fare type. Pay only the fare difference if the new flight costs more.
Restricted Fares
Southwest does not have a Basic Economy product — all fares are changeable with no fee.
Cancellation
Wanna Get Away: travel credit. Anytime & Business Select: full cash refund. No expiration on Rapid Rewards credits.
24-Hr Rule
All Southwest fares can be cancelled within 24 hours for a full refund if booked 7+ days before departure.
Policies vary. The information above is a general summary. Specific rules depend on your fare class, route, and booking date. Call our specialists — we review your exact ticket before advising on any action.
Cancellation & Refunds
Understanding cancellation policies can be confusing. Our team simplifies the process and helps you with:
We help you understand your options clearly before you cancel.
Before processing any cancellation, our agents review your fare rules, explain whether you qualify for a cash refund or travel credit, and confirm the exact amount — so there are no surprises after the call.
Urgent Help
If you’ve missed your departure, act quickly. We can help you:
Check same-day rebooking availability
We search available flights immediately and advise on your fastest re-routing options.
Review no-show policies
Airlines have specific rules for no-shows — some allow rebooking, others cancel remaining segments. We explain exactly what applies to your ticket.
Understand standby options
Same-day confirmed and standby options may be available depending on your fare type. We check availability in real time.
Rebook at the lowest possible fare
Our specialists search all available options on the next flights to your destination and quote you a live, all-in price.
Calling sooner generally gives you more rebooking options.
Speak With a SpecialistSimple Process
Call Trestavia
Reach a live specialist in seconds — no hold music, no phone trees.
Share Your Booking
Give us your booking reference and what you need to change or cancel.
We Review Your Options
We check your fare rules and explain exactly what is possible and at what cost.
Confirmed & Done
We process the change or cancellation and send updated details to your email.
All fees disclosed before you commit. Change fees, fare differences, and our 7% service fee (min $15 / max $75) are confirmed before any charge is processed. The DOT 24-hour free cancellation right applies on eligible bookings (14 CFR § 259.5).
No obligation · Free to call · 24/7 availability
Why Trestavia
24/7 Live Phone Support
A certified travel specialist picks up every call — 24 hours a day, 365 days a year, no automated menus.
Fast Change Processing
We review your fare rules and process eligible changes on the same call — no back-and-forth, no forms.
Clear Cancellation Guidance
We explain refund vs. credit eligibility in plain language before processing anything.
Assistance With Basic Economy
Navigating restricted fares is complex. Our agents advise on what options are realistically available for your ticket type.
Support for Domestic & International
Whether it is a domestic hop or a long-haul international trip, our specialists handle all routes and carriers.
Fees Disclosed Before Processing
Change fees, fare differences, and our service fee are all confirmed before a single dollar is authorized.
FAQ
No. Trestavia is an independent travel agency and is not affiliated with, endorsed by, or acting on behalf of Southwest Airlines. We manage changes and cancellations on flights booked through Trestavia. If you need the airline directly, visit Southwest Airlines's official website or call their published customer service line.
Have more questions? Call usCall us at +1 (800) 779-8593. Have your booking reference ready. Our agents review your fare rules, explain the available change options and any fees, then process the flight date change or route modification on the same call.
Have more questions? Call usCall our team directly at +1 (800) 779-8593. We check your ticket's cancellation eligibility, explain whether you qualify for a cash refund or travel credit, and process the cancellation — all on one call with fees disclosed upfront.
Have more questions? Call usChange fees depend on your fare class, route, and when you purchased the ticket. Our specialists review your specific ticket conditions and quote the exact cost before processing any change. Call us for a no-obligation fare check.
Have more questions? Call usWe process changes and cancellations on tickets booked through Trestavia. For tickets booked directly with Southwest Airlines, we can still walk you through your fare rules, explain your options, and quote you an alternative flight if rebooking turns out to be the better choice.
Have more questions? Call usYes — Southwest allows changes on all fare types with no change fee. You pay (or are credited) any fare difference. This is one of Southwest's key advantages over other carriers.
Have more questions? Call usNo. Southwest does not charge change fees on any fare type. If the new flight costs more, you pay the difference. If it costs less, you receive a travel credit.
Have more questions? Call usWanna Get Away fares are cancelled for a travel credit (valid 12 months). Anytime and Business Select fares receive a full cash refund. Call us for bookings made through Trestavia.
Have more questions? Call usAnytime and Business Select fares are fully refundable to the original payment. Wanna Get Away fares receive a Southwest travel credit for future use — no cash refund.
Have more questions? Call usContact us immediately. Southwest may accommodate same-day standby on the next available flight. We can check options and advise on rebooking.
Have more questions? Call usSouthwest honors the DOT 24-hour free cancellation rule. All fare types can be cancelled within 24 hours of booking for a full refund, as long as departure is 7+ days away.
Have more questions? Call usAvailable Right Now
Our independent specialists answer 24/7 — changes, cancellations, missed flights, or just questions about your fare rules.
+1 (800) 779-8593Free to call · 24 hours · 7 days a week
Trestavia Travels is an independent travel agency and is not affiliated with, endorsed by, or sponsored by Southwest Airlines Co. or any of its subsidiaries. Southwest Airlines and its loyalty program Rapid Rewards are trademarks of Southwest Airlines Co.. All airline names are the property of their respective owners. Trestavia acts as an authorized independent travel agent facilitating flight reservations and change assistance. Policies stated above are general summaries; actual eligibility depends on specific fare rules. Service fee 7% (min $15 / max $75) disclosed before payment. 24-hr free cancellation applies to eligible U.S. itineraries per 14 CFR § 259.5.
